Licensing Requirements

All landlords and agents with properties in Wales must register with a body called Rent Smart Wales (www.rentsmart.gov.wales).

Palmer Estate Agents are Licensed by Rent Smart Wales.

As the legislation and the means by which it is to be implemented has become clearer Palmer Estate Agents have been working to ensure that we can meet the requirements ourselves, and help our Landlords to stay within the law.

Please note that Palmer Estate Agents are legally required to report to Rent Smart Wales any unregistered client landlord who has not complied with their legal obligation within 12 weeks of appointment.

We can provide a policy and guidance for everyone concerned.

The requirements are composed of two elements;

1. Registration

It is necessary for you to set up an account with Rent Smart Wales. Unfortunately we cannot do this for you as the account is uniquely linked to your e-mail address. Go to;

During the sign up process please take careful note of the details you have given especially the user name and password. The controls on the password are designed to ensure a very strong password is chosen, but also for that reason it is unlikely to be easy to remember. If you can print the page and retain for your records so much the better. Rent Smart Wales will confirm the details by sending you a link to your specified e-mail address that you have to respond to in order to activate your account.

Once you have set up an account you must then register as a Landlord with rent Smart Wales. There is a fee of £33.50 for this registration. For those who require further assistance we will be offering appointments in the offices, telephone consultations or home visits (where possible).

2. Licensing

As you are using Palmer Estate Agents to manage your property there is no need for you to be licensed individually. During the registration you simply quote our licence number #LR-84006-35771

Download a useful leaflet describing the regulations in more detail.